Question 1

How fast can you arrive?

Accepted Answer

We typically arrive within 15-30 minutes in the Seattle and Tacoma metro areas, depending on traffic and your exact location. When you call, we'll give you a more accurate estimate based on where our nearest technician is located.

Question 2

Do you really operate 24/7?

Accepted Answer

Yes! We're available 24 hours a day, 7 days a week, 365 days a year. This includes holidays, weekends, and late nights. Car emergencies don't follow a schedule, so neither do we.

Question 3

Do you service Seattle and Tacoma?

Accepted Answer

We service the entire Seattle and Tacoma metropolitan areas, including Bellevue, Kent, Renton, Federal Way, and many surrounding communities. If you're unsure if we cover your area, just give us a call and we'll let you know.

Question 4

Can you program smart keys and key fobs?

Accepted Answer

Yes, we can program smart keys, key fobs, and proximity keys for most vehicle makes and models. Our mobile units carry the latest programming equipment to handle everything from basic transponder keys to advanced push-to-start systems.

Question 5

What if I lost all my keys?

Accepted Answer

No problem! We can create a brand new key for your vehicle from scratch, even if you don't have an existing key to copy. We'll use your vehicle's VIN to cut and program a new key on-site. You'll just need to show proof of ownership.

Question 6

Do you work with push-to-start cars?

Accepted Answer

Absolutely. We're fully equipped to work with push-to-start vehicles, including programming new proximity keys and key fobs. We service all major brands including Toyota, Honda, Ford, BMW, Mercedes, and more.

Question 7

Will you damage my car when unlocking it?

Accepted Answer

Never. Our technicians use professional-grade auto entry tools that are specifically designed to open vehicles without causing any damage. We take pride in our damage-free service guarantee.

Question 8

How much does it cost?

Accepted Answer

Our pricing varies depending on the service and your specific vehicle. Car lockouts start at $75, key duplication starts at $49, smart key programming starts at $149, and lost key replacement starts at $199. Call us for an exact quote — we always provide upfront pricing with no hidden fees.

Question 9

Do you charge extra for after-hours calls?

Accepted Answer

We maintain consistent pricing regardless of when you call. There are no extra charges for nights, weekends, or holidays. The price we quote is the price you pay.

Question 10

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, and cash. Our technicians carry mobile payment terminals for convenient on-site payment.

Question 11

Are you licensed and insured?

Accepted Answer

Yes, we are fully licensed and insured. All of our technicians are background-checked and trained professionals. We're happy to provide proof of licensing upon request.

Question 12

How do I know you're legitimate?

Accepted Answer

We understand the concern! Our technicians arrive in clearly marked vehicles with company identification. We'll verify your ownership before performing any work, and we're happy to provide our business license number over the phone.

Question 13

Do you guarantee your work?

Accepted Answer

Yes, all our work is guaranteed. If you experience any issues with a key or service we provided, contact us and we'll make it right.

Preguntas Frecuentes

Response & Availability

Services & Capabilities

Pricing & Payment

Trust & Credentials

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